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Terms and Conditions of Service

1. Definitions and Interpretation

In these Terms and Conditions, the following terms shall have the meanings ascribed to them below:

"Agreement"
means these Terms and Conditions, together with the Privacy Policy, No Refund Policy, and Disclaimer, as amended from time to time.
"Company"
means Pregzify, a brand operated by its registered proprietor/entity.
"Member"
means any individual who has completed the registration process and paid the applicable Membership Fee.
"Membership Fee"
means the non-refundable fee payable by the User to obtain and maintain Membership, as communicated by the Company from time to time.
"Partner Hospital"
means any hospital, maternity centre, or healthcare facility that has entered into a separate commercial arrangement with the Company for the purpose of offering pricing benefits to Members.
"Platform"
means the Pregzify website, application, and any related digital or physical touchpoints through which the Company provides its Services.
"Pre-Confirmation"
means the mandatory process by which a Member formally notifies the Company of their chosen Partner Hospital and receives acknowledgment thereof, prior to hospital admission, as a condition precedent to availing Pricing Benefits.
"Pricing Benefits"
means discounts, preferential rates, or other pricing advantages made available by Partner Hospitals exclusively to Members who have complied with the Pre-Confirmation requirement.
"Services"
means the facilitation services provided by the Company, including connecting Members with Partner Hospitals and enabling access to Pricing Benefits.
"User"
means any individual who accesses the Platform, whether or not they have completed registration as a Member.

2. Nature of Services

2.1 The Company is a technology-enabled service facilitator only. The Company does not operate as a hospital, clinic, diagnostic centre, or any form of healthcare provider, and does not employ doctors, nurses, or any medical professionals in connection with the Services.

2.2 Nothing communicated through the Platform constitutes medical advice, clinical guidance, diagnosis, prognosis, or treatment recommendation. All healthcare decisions must be made by the User in consultation with qualified medical professionals.

2.3 Partner Hospitals are independent legal entities. The Company does not control, supervise, or assume responsibility for any medical procedure, clinical outcome, treatment protocol, or billing practice of any Partner Hospital.

3. Membership Eligibility

3.1 To be eligible for Membership, the applicant must be an expectant mother (or purchasing on behalf of one) at a gestational age not exceeding approximately thirty-two (32) weeks at the time of purchase, and must provide accurate information during registration.

3.2 Pricing Benefits are exclusively available to registered Members and are non-transferable.

4. Pre-Confirmation: Mandatory Condition Precedent

CRITICAL REQUIREMENT: FAILURE TO COMPLETE PRE-CONFIRMATION PRIOR TO HOSPITAL ADMISSION SHALL RESULT IN THE AUTOMATIC FORFEITURE OF ALL PRICING BENEFITS. THE COMPANY ACCEPTS NO LIABILITY FOR LOSS OF BENEFITS ARISING FROM NON-COMPLIANCE.

4.1 As a mandatory condition precedent to availing any Pricing Benefit, the Member must:

  • (a) contact the Company through the designated channel(s) on the Platform;
  • (b) formally notify the Company of the chosen Partner Hospital and expected admission date; and
  • (c) receive written or electronic confirmation from the Company acknowledging the Pre-Confirmation.

4.2 Pre-Confirmation is specific to the hospital communicated at the time of confirmation. If a Member changes their hospital, a new Pre-Confirmation must be obtained prior to admission at the alternate facility.

5. Pricing and Billing

5.1The final amount payable by the Member to the Partner Hospital may vary from any indicative pricing due to the Member's medical condition, complications, additional services, applicable taxes, or changes in the Partner Hospital's tariff structure. The Company makes no warranty regarding the quantum of any Pricing Benefit.

6. Limitation of Liability

6.1 To the fullest extent permitted by applicable law, the Company shall not be liable for:

  • any medical complications or clinical decisions made by Partner Hospitals;
  • any billing disputes between the Member and a Partner Hospital;
  • loss of Pricing Benefits resulting from the Member's failure to Pre-Confirm; or
  • any indirect, incidental, consequential, or punitive damages arising from the use of the Platform.

6.2Where liability cannot be entirely excluded by law, the Company's aggregate liability shall not exceed the Membership Fee paid by that Member.

7. Governing Law

This Agreement is governed by the laws of India. Any dispute arising hereunder shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.